322GW
422GW
522GW
622GW
It's time to switch - upgrade now!
As of now, you can officially upgrade to the new Nextbase app. It's faster, easier and full of new features. follow the steps below to get going
Upgrade in 4 easy steps
Finished moving your data?
View step-by-step instructions to pair your Series 2 Dash Cam with Nextbase app
Finished moving your data?
View step-by-step instructions to pair your Series 2 Dash Cam with Nextbase app
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Help articles
Download the complete PDF manual
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Frequently Asked Questions
You can find additional information below
Do you offer tracking for shipment?
Yes, all our deliveries come with tracking information. You will receive tracking information through email.
How long will it take for my order to arrive?
Next working day delivery must be ordered before 8pm the working day before delivery. Parts and accessories are shipped by Royal Mail and can take up to 3 working days.
How can I track my order?
You can track your delivery here or using the link sent to you via e-mail.
How long do I have to return my order?
All products purchased from Nextbase can be returned within 28-days for free. No questions asked.
Do you charge for shipping?
We do not charge shipping for Dash Ca orders. Free Delivery is not available on accessories and parts.
Do you offer tracking for shipment?
Yes, all our deliveries come with tracking information. You will receive tracking information through email.
How long will it take for my order to arrive?
Next working day delivery must be ordered before 8pm the working day before delivery. Parts and accessories are shipped by Royal Mail and can take up to 3 working days.
Can I change my delivery address after placing an order?
Please contact our Customer Service Team if any changes are required to your delivery address.
How can I track my order?
You can track your delivery here or using the link sent to you via e-mail.
How long do I have to return my order?
All products purchased from Nextbase can be returned within 28-days for free. No questions asked.
Will I lose my data when I move to Nextbase app?
No, if you have any data or settings within your MyNextbase Connect app, select the option to ‘Copy Data’.
Is there any charge for the upgrade?
No, the app is completely free, but you can choose to subscribe to a Nextbase Protect subscription.
Do I need to upgrade to the Nextbase App now?
For a better and smarter experience with your Dash Cam we would recommend upgrading as soon as possible. MyNextbase Connect app will be discontinued soon.
Why should I move to Nextbase app?
Upgrading to the Nextbase App provides you with new features, improved download speeds and continuous connection to your Dash Cam.
What Dash Cam does this upgrade support?
322GW, 422GW, 522GW and 622GW are all supported with our upgraded app.
Can I upgrade if my other Dash Cam is already connected to the Nextbase App?
Yes, you can upgrade to the Nextbase App if you already have a Dash Cam. However, you can only connect to one device at any one time.
Why should I upgrade to Nextbase app?
Upgrade to the Nextbase App for a faster, more reliable experience. Enjoy super fast downloads, improved connectivity, new driving insights and access to the latest features designed to make your Dash Cam smarter than ever.
Improved download speeds
Reduce the time to download Dash Cam videos by over 50%
New journey statistics
Get data on your driving and journeys when you join Road Safety Club for free
New features
Guardian Mode Lite & Witness Mode Lite coming to your Dash Cam
More stable connection
Improved connectivity with your Dash Cam
All your data moved
Everything will be copied to Nextbase app including your Videos and Settings
Free upgrade
Offering advanced features and improved UI app, all free forever.